To Whom lt May Concern,
I have purchased two vehicles from Windsor Toyota and have found the service exceptional. I have always received polite and courteous behaviour from both the Sales and the Spare Parts Departments. The Echo proved to be a great little company car and the Kakadu Landcruiser we have retained as it is such a beautiful car to drive. The information and attention I received as a client was, and continues to be, up to date and helpful.
I can recommend the Windsor Toyota Dearlership without any reservations.
Twin Engineering Pty Ltd.
Click here to view original letter: RemoJoerg.pdf
We at JBK Smash Repairs have been dealing with Windsor Toyota for over 24 years. During this time we have found our dealings with their used car, spare parts and accounts departments second to none. They are not only efficient in service but also competitive in pricing and extremely friendly and approchable. We wish all our suppliers/customers were as easy and pleasant to deal with.
JBK Smash Repairs
Click here to view original letter: JohnKhamis.pdf
Having been specialising in Hardwood Sawmilling in the Hawkesbury for more than 60 years, we at Inglewood Timbers are proud to boast that you do not go this long without giving your customers the quality and service that they deserve. From talking with them about their requirements and recommending all of the options available, to fulfilling the order and delivering as required, it just goes to show that when you look after your customers, they look after you.
This is exactly how the team at Windsor Toyota operates.
When we looked at updating our company’s fleet vehicles, we knew where we were going to go. Windsor Toyota’s Sales staff presents themselves in a professional manner, they listen to what you want in a vehicle without giving the pushy sales pitch. They will take all the time in the world to discuss different options and accessories available for your choice of vehicle and work with you to negotiate the best price. From the moment that you walk through the door, you know that you will be looked after. Whether it be the Sales consultant, his Manager or the Dealership Principal, they all strive for excellence.
And it doesn’t stop once you sign the paperwork. From the options of paint and fabric protection to financing your vehicle on a plan that suits you, everything is taken care of, that puts you as the customer, as number 1.
Toyota Quality fixed price servicing, door-to-door courtesy bus, A spare parts department that actually knows their spare parts, Service Managers that actually sit and talk to you about your vehicle. All this makes the Toyota experience.
We have had Holdens and Fords in the past, and don’t get us wrong, they have been good vehicles. However, in the last 20 years, we have also had 11 Toyota’s and I guess that once you ‘Get the feeling, You keep the feeling.’
Manager – Inglewood Timbers P/L
Click here to view original letter: InglewoodTimbers.pdf
‘OH WHAT A FEELING’
You can also jump for joy like Mrs Hodgkinson After receiving a Kluger from her husband, gift wrapped courtesy of Windsor Toyota.
We are able to “wrap up” your gift and create a lasting memory at the time of delivery. Come and talk to us today about your creative ideas!
Click here to view original letter: Mrs_Hodgkinson.pdf
To whom it may concern,
Just writing to thank Brenton and Stuart for their manner in all my dealings with them in regards to a used car sale. The deal was made entirely over the phone and email and I was always pleased with their response to my enquiries. The used car in question was a blue hilux dual cab that i took possession of on the 24/4/09 and it is exactly the way it was described.
Once again thank you to Brenton and Stuart for providing me with the safe delivery of the best vehicle I have ever owned.
Cheers Jad Southwell
Click here to view original letter: jadsouthwell.pdf
Attention: Mark North
CC: Brenton Quinnell, Mark Fitzgerald, Craig Atkinson
92 - 98 Macquarie Street
1 October 2008
Re: Purchase ofused Toyota Tarago
We just wanted to express our thanks for making this transaction a pleasant and satisfying one. We found you to be sincere, informative and courteous and appreciated your taking the time to answer all of our questions. We especially appreciate your not pressuring us into making any decisions and instead left us to make up our minds based on the outstanding condition of the vehicle and the high quality of the information you supplied.
You are an asset to the Windsor Toyota team and we wish you the very best in your career.
With warmest regards,
Serchen Pillay & Nicolette Matthias
Click here to view original letter: Pillay-Matthias.pdf
From: Allan McGilvray [by email]
Subject: SATURDAY 14TH NOVEMBER
Just a quick e-mail to sincerely thank you for your approach towards my daughter (Danielle) my wife (Anna) and myself.
I have passed my comments onto Mr Craig Atkinson who seems to have the same work and business ethics as you. Mark as I mentioned several times on Saturday I have seen and had to deal with the other side of the fence which makes me very sceptical towards car salesmen I have never been bitten yet but it has been a challenge over the years and with the daughters now in the market for vehicle up dates has had me worried………until I came across Windsor Toyota. There were a couple moments on Saturday that most likely went over your head then again maybe not.
1) You did your job 200% but stood in the back ground to the point a visitor to the yard actually thought I was the Salesman.
2) At one point you offered to leave my daughter and myself in private which was declined on the spot by me, whatever I needed to discuss with Danielle would only have involved what you were achieving from you end.
I have been told the Service Department is a pleasure to deal with also in the end Windsor Toyota is full of good people like yourself which has me feeling relaxed.
This whole process was a very positive experience.
It started when I hovered over the mouse button for about 30 seconds deciding whether to "risk" the online enquiry built into your website. I thought "what the hell" clicked it and the sale went through thanks to efficient and courteous follow up.
Thanks to Mark and yourself for your great service - it would also be remiss to not mention Kobe for her competent and timely follow up.
Please feel free to use this contact for personal recommendation for the staff involved and also for marketing feedback.
Pollock Surgical Supplies
Australian Surgical Instrument Specialists For Over 35 Years
PO Box 61
Sans Souci NSW 2219
Phone : 61 2 9529 8888
Fax : 61 2 9529 8588
To whom it may concern,
We would like to commend Windsor Toyota for their all round great service. As a local based company, Windsor Toyota understands the needs of the local community and are constantly supporting our business by servicing our Hilux Ute’s. Even when we give them 1-2 days notice they have never let us down and they are always finished on time if not early. They always confirm our bookings the day before which is much appreciated, as well as dropping the Hilux back to us at the end of the day saving us time. We will continue to service our vehicles at Windsor Toyota and we are very happy with the service they provide to us,
Arctic Air Conditioning NSW Pty Ltd
Click here to view original letter: ArcticAirConditioning.pdf
Dear Service Department:
I would like to thank the service department for their courtesy and professionalism.
Each time I have come in to have my car serviced, have asked any questions or had any requests they have been carried out efficiently and positively.
The positive staff at Windsor Toyota with the can do attitude is a great value for a company to have.
Please pass on my appreciation to all your staff.
Again, thank you for supplying excellent Service.
105 Kentucky Drive Glossodia
Click here to view original letter: IanParker.pdf
Click on the link below to read the testimonial.
Over the last 5 years I have had many dealings with Windsor Toyota, from buying new cars to service and accessory additions from the Parts Department. My dealings with the parts deparlment can only be said as second to none. The efficiency, reliability and knowledge of the staff continues to exceed my expectations; always delivering exactly what was requested, when it was requested and for the price quoted or less. I don't believe you could ask for more from a dealer, luckily it is also my local dealer. I would recommend them highly to my family and friends in the knowledge that they would be treated as well as I continue to be.
Click here to view original letter: CraigThomas.pdf
From: UltraTune Windsor [mailto:email@example.com]
Sent: Tuesday, 9 June 2009 3:00 PM
We have been doing business with Wayne and staff at Windsor Toyota Spares for ten years.
We are exceptionally happy with the service given by all the staff, they are efficient, reliable and always courteous. The customer service is exceptional, we would recommend Windsor Toyota Spares without hesitation.
From: Rhonda Rezk [Rhonda.Rezk@osr.nsw.gov.au]
Sent: Thursday, 16 April 2009 8:45 AM
Subject: Re: Hi Rhonda
I have to apologise for taking so long to get back to you. I am more than happy to write a testimony about the car protection.
We have bought two cars from Windsor Toyota and are happy with their service. On both occasions we were advised about the Superior Paint, Leather and Vinyl and Fabric Protection we were impressed by this product and had piece of mind about what good it will do to the vehicle and our comfort. The floormats are great I could not wait to have them in the car, as having little kids it was the smartest choice to do. Overall I do recommend these two products.